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Open 2factor Terms & Conditions

Read these terms before you open an account on 2factor. They explain who can join, how deposits and withdrawals are handled under local law, what checks may be…

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Explore the rules that apply

2factor Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply when you create an account, add funds, ask for a withdrawal, or use any paid feature on 2factor. Eligibility depends on local law and the service is available where local law permits. We may ask for your name, mobile number, payment reference, and

1
identity documents when the account name, payment trail, or device activity needs verification. Deposits made through UPI, Paytm, PhonePe, or Google Pay can be checked against the account holder details before credit. If the details do not match, we may hold the transaction until the mismatch
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is cleared. You are responsible for keeping your password private, updating your contact details, and using the account only for your own activity. We may pause access, cancel a request, or close an account where these terms are breached, fraud is suspected, or a legal request
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requires it.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Switch to the right contact path

If a clause is unclear, contact us through the channel that matches your request.

DATA HANDLING

Browse how we handle your data

We treat this policy as part of your account record, so changes are logged with dates and the version you accepted.

Data Use

We use the details you enter at account creation, the device signals that protect login, and the payment references tied…

Cookies

Cookies help us remember your session, keep the page state while you move across sections, and spot unusual access.

Security

We protect passwords with encryption at rest and ask you not to share login codes, one-time passwords, or screen access…

Retention

We keep account records, payment logs, and support history only as long as needed for the service, disputes, tax checks…

Change Requests

If your name, phone number, or wallet detail changes, send a request from the contact on file and include the…

Contact Trail

Please use the email or mobile number on file when you ask about a clause, because that lets us match…

Open common terms questions

The answers below cover how these terms work, when they apply, and what happens if your details, payment trail, or location changes. We keep the wording tied to the current page version, so you can check what applies before you open an account or send a request. If a local rule changes, the terms may change too, and the site will show the latest version.

They cover account creation, access checks, deposits, withdrawals, record keeping, and the way you use the service. If any part conflicts with local law, the legal requirement applies first.

They apply when you open an account, accept the page, or continue using the service after a change is posted. The version shown on the site is the one that applies to your next action.

Yes. Access depends on local law and is available where local law permits. If your location or activity falls outside those rules, we may pause access until the position is clear.

Payment checks help us confirm that the payment method and account details belong together. If a deposit or withdrawal reference does not match what we hold, we may ask for extra confirmation before moving ahead.

You can ask us to change details such as your name, mobile number, or wallet reference. We will only update records after we verify the request through the contact or proof we need.

We keep records only for as long as we need them for account checks, dispute handling, tax duties, fraud prevention, and legal duties. After that, we remove or anonymise them under our retention rules.

Use the support channel linked to your account and mention the section, the date on the page, and the exact point you want clarified. That helps us match your request and reply without delay.

Open 2factor Terms & Conditions

Switch to the right contact path

Browse how we handle your data

Data Use

Cookies

Security

Retention

Change Requests

Contact Trail

Open common terms questions

01 What do these terms cover?

02 When do the terms start to apply?

03 Can access depend on local law?

04 Why do you ask for payment checks?

05 Can I change account details later?

06 How long do you keep records?

07 How do I contact you about a clause?

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