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Open 2factor legal terms for your account

Open 2factor legal terms for your account before you move ahead. We set out how access, identity checks, account use, payment handling, data use, and dispute steps work…

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Browse access and payment terms

2factor Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This legal notice applies to the account flow you use on 2factor and the region rules that sit behind it. If access is not permitted under local law, you should not continue. Where access is allowed, the same terms cover account creation, verification, wallet use, game

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access, and any request we need to check before a payout is sent. Payment handling can vary by rail and by bank policy, so UPI, Paytm, PhonePe, and Google Pay requests are only shown when they are available for your account and region. We may hold
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a transfer if a name, bank detail, or verification step does not match. If a request is declined, the reason stays attached to your account record. By using the page, you agree to the current terms that appear here and to any lawful update we publish
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later.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP PATHS

Open legal help from the account

If you need help with a legal term, a data request, a correction, or a payment record tied to your account, use the contact path shown…

DATA CARE

Switch through our data rules

We keep legal handling tied to the account record, not to broad site browsing.

Data use

We use account, payment, and support records to run the service, check requests, and keep an audit trail.

Cookies

Cookies store session state, language choice, and security signals.

Security

We expect a strong password, a phone number that reaches you, and careful handling of one-time codes.

Retention

Records are kept only for the period needed for legal, tax, dispute, and operational reasons.

Changes

If your personal details change, send the new details from the registered contact path.

Contact

For any legal question, use the contact route in your account and mention the relevant page section.

Browse legal questions for your account

These answers explain how access, records, changes, and complaints work on 2factor. If your situation is tied to a specific account or region, the reply we give through support takes priority over this page because it can include your verified details. When local law changes, the wording here can change too, and we may ask you to accept the new terms before you continue.

They apply when local law allows access from your location. If a region blocks a feature or a request, we do not present that option, and you should follow the rules that apply where you are.

We keep the account, payment, device, and support records needed to run the service, verify requests, and settle disputes. The set can change by region, but the purpose stays tied to account handling.

Cookies remember session state, language choice, and basic security signals. That reduces repeat sign-ins and helps us spot unusual access, while the main checks still happen against the account record on our side.

Yes, when the request matches the registered account and the change is allowed under local law. We may ask for proof before updating a name, phone number, or payment detail linked to your profile.

We keep records only for the time needed for legal, tax, dispute, and operational reasons. After that period ends, the record is removed or anonymised under our retention rules.

Send the request through the contact path inside your account and say which field needs attention. We check it against the existing record first, then reply with the next step or the reason we cannot change it.

When we update this page, the new wording applies from the posted date, unless local law requires something else. If the change affects your account, we may ask you to accept it before you continue.

Open 2factor legal terms for your account

Open legal help from the account

Switch through our data rules

Data use

Cookies

Security

Retention

Changes

Contact

Browse legal questions for your account

01 Who can use these terms?

02 What records do you keep?

03 Why do you use cookies?

04 Can I change my account data?

05 How long do you keep data?

06 How do I ask for a correction?

07 What if the terms change?

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